Refunds & Exchange
Refunds and Exchange
At Camel Comics, we pride ourselves with providing the highest quality products, we want you to enjoy your purchases and shopping experience with us. In case you have received a faulty item and wish to return, please note that the refund will be done only through the original mode of payment. If you are simply unhappy with your purchase, we are happy to offer an exchange or a refund in the form of a store credit.
Returns will be accepted within 7 days of your purchase only. Please send us an email at email@example.com with the following information:
- Order number
- Mobile number
- the item(s) you would like to exchange or return
- the reason you would like an exchange
- If the item is damaged – please provide a photo(s)
The package is the customer's responsibility until it reaches Camel Comics, so we recommend obtaining proof of postage.
Unfortunately, we cannot refund or exchange any items that have been worn or used and are without tags. All items returned must be in original condition.
We also do not provide an exchange or refund on sale items.
Please note that shipping costs, taxes and duties are non-refundable.